What People are Saying About Us

Working with Robert throughout my home purchase was a true delight. He took the time to fully understand my needs and always steered me in the right direction. His ability to explain & walk me through the process was super valuable as a first-time homebuyer. Robert was always available to answer any questions and became a trusted advisor that I could lean on for any questions. I appreciated his patience throughout my search as I changed my criteria and areas every few days. He always hit the ground running with helpful information. I highly recommend Robert Wallace, you won’t regret it!!!

- John Moffat ~ Salt Lake City, UT

"Our experience with Cindy Wallace could not have been better. We were provided her name by a stranger we happened to meet on a hike and from our first conversation we felt very comfortable with her knowledge of the local market and her willingness to find us options within our budget. Cindy took the time to listen and learn what we were looking for and was very upfront on what a buying experience in the Park City area might look like. We were never pressured to make any decisions quickly and when we decided on a property Cindy's guidance regarding our offer was spot on saving us money. During the contract phase Cindy took the time to explain all our responsibilities and rights as a buyer leaving us well informed and in control of the entire process. Through the closing process we had no unforeseen issues and Cindy was always ahead of the curve on what needed to be done. We could not have been more pleased and impressed with Cindy and would highly recommend her for any real estate needs in the Park City area."

- J Shervheim ~ TN

"Robert guided us every step of the way, during our search for and purchase of a vacation home in Park City. The team is knowledgeable and hardworking, and from the beginning understood our needs, and were able to narrow down excellent choices for us. We purchased our new home, sight unseen, as we live across the country, and felt totally comfortable doing this, as a result of the excellent service from Robert and Cindy. We completed this transaction during the height of the Covid Pandemic, thanks to their excellent communication skills, and caring attitude. We would recommend Robert and the Wallace Team to anyone looking to buy or sell a home."

- Patricia & Girard Andres ~ Arlington, VA

"My husband and I were very fortunate to have found Cindy to help us with buying a vacation home in Park City. We live out of state and while we were visiting Park City we scheduled one full day of showings with her. With the limited time we had we weren't able to see a few of the locations. Cindy went to the locations after we left and did a video conference with us so we could see the places first hand. She was very thorough in asking us questions to make sure she understood what we were looking for and she was very honest with her feedback on each place we looked at, providing the pros and cons of each based on what we were looking for. We went under contract within a month after looking for a place and during the entire contract to closing process she was very responsive, always had our best interests in mind and did anything she could to help us along the way and to ensure a smooth closing. There was even an instance where we needed her to go out to our place to take evaluate something for us during the due diligence phase and she did it immediately for us knowing that time is valuable during this process. I couldn't recommend Cindy enough!"

- Sandra & Matthew R ~ Florida

“Thank you for helping me find the perfect home. I was so fortunate to have found your website. I did not expect to find such a fast, friendly, competent assistance from a website inquiry. The home search function on your website was the most comprehensive and easiest to use that I have found. Your market knowledge and contacts were invaluable in my search. I never expected to find the house I wanted and to make an offer so quickly. Once the offer was made, I was impressed that you took me step by step through the process with the new electronic signing. Your help was invaluable through the difficult negotiation process, inspection, and final closing procedure. I was particularly impressed that you would actually go out and pour water on the concrete to see which way it drained. That is definitely above and beyond the call of duty. I am confident that if you had not been my realtor, I would still be shopping instead of moving in. I would be happy to recommend you to anyone looking for outstanding service in the area. All the best to you and yours.”

- Wendy W ~ Park City, UT

"Robert was amazing to walk us through all the steps of being a first-time home buyer and sealing the deal on our first home. We couldn't be happier. We highly recommend him and his team. Although they typically work in a higher price point, he made us feel important. We highly recommend him and appreciate his incredible service."

- Kayla McKnight ~ SLC, Utah

"Cindy Wallace has been our Realtor through the sale and purchase of 3 homes. Upon interviewing at least 5 Realtors in 2008 both my husband and I decided that Cindy was the most professional and organized realtor we interviewed. We also were impressed with the brochures she provides along with the home slide shows for the web. All marketing was done very well and presented our homes in the best lighting and angles possible. Cindy was calm and informative during even the most difficult decisions and emotions that go along with selling and purchasing a home. We feel fortunate to have had her represent us during these very important financial decisions. We highly recommend Cindy because she is up-to-date with all things real estate in Park City, UT"

- Todd & Julie E ~ Heber City, UT

"I cannot recommend Cindy Wallace enough. She has helped us with three transactions in the Park City area over the last 8 years. We live out of state and she has ensured that all contracts were done correctly and that the out of state process went smoothly. She is extremely detail oriented and thinks of everything you need to put in offers or contracts, so you can avoid problems later. She knows the area well and in all three cases found the perfect property for us and also the perfect buyer when we were selling. Use Cindy! You will not be disappointed!"

- Alyson P ~ TX

Cindy was nothing less than amazing! She did a great job finding places that fit my budget and needs. She also is very responsive and on top of everything that came up during the buying process, which made it super easy! Couldn't recommend her more highly!

- Blair Winegar ~ SLC, Utah

“The best way to start is to describe Cindy -- we see Cindy as personable, involved, committed and thorough, truthful, knowledgeable, patient, and absolutely ‘invested’ to deliver what is in our interests. We started our search in March of 2014, when we contacted Cindy via the internet about available condominium properties in the Deer Valley and Park City areas. From our first phone conversation it was as though we had known each other for years. Cindy’s personal approach, and her clear, deep knowledge of the area, made our initial “available property tour” very educational and enjoyable. The process also enabled Cindy to become much clearer on our interests, likes/dislikes for properties and amenities, while we gained knowledge of the area. We started with one ‘vision’ of what we wanted and Cindy was able to shape this over time very effectively. As we were residing in Ohio, and only available to travel to Park City on occasion, Cindy became our eyes and ears to opportunities. Cindy made herself available for our myriad of e-mails regarding various properties we could see online, and shared her thoughts/perspective openly about the listings. She also personally visited many new listings (and old listings) to take pictures and provide additional insights not available on the MLS listings. During the summer months, we made two trips back to Park City to visit numerous properties. Cindy’s commitment to our search was amazing, and her willingness to share her thoughts was greatly appreciated and beneficial to our search. Our property search ended successfully, finding a place which we now call our second home. Cindy’s involvement escalated, supporting us tremendously with the ‘necessities’, including home inspections, assisting with documentation, suggesting individuals with local mortgage loan expertise, and finally with our closing. She really helped to “dot all of the i’s and cross the t’s” locally, truly appreciated given our location/distance. We highly recommend Cindy. If our property needs change in the future, Cindy will be our first phone call.”

- Ann & Scott W ~ OH

My wife and I have bought numerous properties through the yrs and, as such, have worked w/ many agents. I can assure you that Cindy is, by far, the best we have ever worked with! Her knowledge of Park City and the Wasatch back is 2nd to none, she takes the time to truly learn what her clients are looking for, she has the patience to find the right property for her clients and she is an astute negotiator. I would highly encourage anyone to try and have Cindy Wallace as their agent!  Cindy did a fantastic job. She is exceptionally thorough and explained everything to us very well. She is very experienced and updated us frequently. What was most impressive is that she knew the exact questions we would be asking and already had a jump on the answer. Her follow through skills (not to mention her patience) are outstanding. I would recommend Cindy to anyone/everyone looking for a new home or selling their current home. We will definitely use her again in the future."

- Dr. Byrke B ~ Park City & Oregon

"For anyone looking to buy or sell in the Park City area I highly recommend Cindy Wallace. Her knowledge and experience really made a difference—from working closely with me in crafting an acceptable selling price and staging, to helping sift through multiple offers, answering all my questions, and facilitating the actual transaction, she got the job done. I can’t thank her enough."

- Lisa P ~ France

“Availability, patience, and responsiveness were my top priorities when looking to purchase a condo in Park City for my mother. Cindy met and she far exceeded our expectations. In fact, she did all the thinking for me, as my mom looked at condos for over 3 years, finally purchasing a condo this past spring. My mom, a healthy and vibrant women yet up in years, wanted a condo that she would eventually call home, could fit some of her special large pieces of furniture, as well as be by the bus system and in her price range. Not once did I feel pressured nor did my mom feel that we NEEDED to make a decision. I received prompt, responsive emails and I don't think she ever missed one of my telephone calls or texts. Providing a realistic view of the value of the properties in the area was perhaps by far her greatest asset to the purchase of my mom future home. She helped us price it, manage the negotiations, and actively advised us on the process – actually handling so many of the steps herself. I am, as is so many people, extremely busy. Cindy understood this and was always clear, concise, and straightforward along each step of the buying process. She truly respected my time and my mom’s ability to navigate the purchase across the country. Cindy Wallace has become a friend and advisor when it comes to real estate in Park City. I can’t thank her enough for all she did to help my mom and I. Without a doubt, I will consult Cindy Wallace the next time I conduct a real estate transaction in Park City.”

- Barbara W, MD ~ Utah

"I highly highly recommend Cindy!! I contacted Cindy from out of state, interested in a vacation home in Park City we had never seen. She had no way to know if we were serious buyers or just dipping our toes, but she was incredibly helpful and responsive from day one. We did not put an offer in on that house, and kept changing our minds what we were looking for, but she continued to actively help us throughout. She even sent letters out to owners for homes we were interested in which weren't on the market (hey, you never know!). We put offers in on multiple homes, above asking in this crazy market , and she helped us figure out what our ceiling would be so we didn't get caught up in "winning" (which would also have given her more commission and got us out of her hair!) but rather helped us stay within reasonable bounds for any given property. Evenings, weekends, at one point she was trudging through deep snow during a snowstorm for us (actually more than once I think)...taking videos of places since we weren't there. In the end, we bought a beautiful piece of land on which we are building. There too, she provided us with names of builders and architects so we could scope everything out before buying. She seems to know everyone and was incredibly helpful from start to finish. We have still never even met Cindy, yet she did an amazing job. You won't find someone better, call Cindy!!"

- P Boettinger ~ Texas

“If you are interested in buying or selling a property in Park City, I highly recommend you contact Cindy. We used her services 6 years ago to purchase our condo and we have just used her again to sell it. For us, being miles away from Park City, it was essential to have somebody we could trust on-site and Cindy did not disappoint us. She helped us throughout the process, explaining everything in detail, providing constant feedback, and walking the extra mile with a couple of issues left behind by our last tenant. We followed her advice on the listing price and we had 6 offers within 48 hours, 4 of them above the listing price. She helped us choosing the right offer and 5 days later we had already closed. We are still shocked that we could close the sale of our condo so quickly and smoothly. Call Cindy! She will exceed your expectations!”

- ~Vanessa T & Alberto B - Spain

"Choosing Cindy as our real estate agent to help us sell our home was one of the best decisions my new husband and I made together. Cindy is very professional, easy (and fun!) to work with and she really understands the market, especially in Park City. One of my favorite things I loved about working with Cindy is that she made selling a house a learning experience. She took the time to explain everything to us. When we received our first offer on a house, she sat down with us and explained every single document so it was clear to us what the offer really presented. She is very thorough, we never felt rushed and she made sure ALL our questions were answered. I always felt like she gave us honest advice and that we could trust her. She is someone who I would definitely use again, when the time comes. If anyone is considering using Cindy as their real estate agent and would like a personal reference, please do not hesitate to contact me!"

- Jeanne & Richard C ~ Bayfield, CO

"Cindy, helped us find the perfect home in Park City. We evaluated properties all over the area from PC to Kamas to Kimball Junction to... based on our Style and location preferences Cindy helped us identify the perfect property in the ideal location. My wife and I own several properties and have reviewed, negotiated and closed on properties in multiple states and we believe that Cindy is in the upper echelon of realtors. We can honestly say that Cindy went far above and beyond what most realtors can/will or could do. Given that our primary residence is in another state we did not have the opportunity to visit our PC home before we decided to close on it. Cindy found the property, which fit EVERYTHING we were looking for, FaceTimed us several times and helped us execute the transaction remotely. We absolutely love our place and would HIGHLY RECOMMEND CINDY to anyone in need of a great realtor."

- Jackie & Michael M ~ San Diego, CA

“Thank you for finding the perfect home for us. Your market knowledge and contacts were invaluable. We called you to help us shop for a second home in the mountains after finding your website. The home search function on your website was the most comprehensive and easiest to use that we found. At our first meeting, you provided us with more market information than any realtor ever has. Then you drove us around all the areas, showed us homes on the market and with your experience, told us the positives and negatives of each. When we found the area that most interested us, you worked to find the best deal. We never expected to find the house we wanted and to make an offer so quickly. Once we made an offer, we were impressed that you stayed with us and helped us through the difficult negotiation process, inspection, and recommended an outstanding mortgage lender. We are confident that if you had not been our realtor, we would still be shopping instead of moving in. We would highly recommend you to anyone looking for outstanding service. Please give our contact information to any potential clients.”

- Rebecca & Douglas T~ Austin, TX

"I have now purchased a townhouse, sold a townhouse and purchased a lot to build on in the Park City area, all with Cindy. She has met or exceeded my expectations each time and when it is time for my fourth real estate transaction in the area I will no doubt engage Cindy once again. She knows the local market, she listened to our needs/desires, and she gave sage advice when the time came to negotiate the transactions."

- Jeff P ~ Frisco, TX

"Availability and responsiveness were my top priorities when selling my vacation-rental property in Park City.  Cindy met and far exceeded my expectations. In fact, she did all the thinking for me. I received prompt, responsive emails and I don't think she ever missed one of my telephone calls. Providing a realistic view of the value of my property was perhaps by far her greatest asset to the sale of my home. She helped us price it, and with her advice, we had our first offer at list price within two weeks of the property hitting the market. I am, as is everybody else, extremely busy. Cindy understood this and was always clear, concise, and straightforward along each step of the selling process. She truly respected my time. Hands down I will consult Cindy Wallace the next time I conduct a real estate transaction in Park City."

- Jennifer & John L ~ Laguna Beach, CA

Robert helped me sell my Park City condo and I couldn’t be happier with his service and expertise. He made the process smooth and easy from the beginning, especially considering we did it all while I was in another state. I know his abilities helped me get top dollar. I would use him again in the future and recommend him to anyone I know.

- B Booth ~ Big Bear, CA

"Cindy did a fantastic job. She is exceptionally thorough and explained everything to us very well. She is very experienced and updated us frequently. What was most impressive is that she knew the exact questions we would be asking and already had a jump on the answer. Her follow-through skills (not to mention her patience) are outstanding. I would recommend Cindy to anyone/everyone looking for a new home or selling their current home. We will definitely use her again in the future."

- Kathleen S ~ Chicago, IL

"Cindy was the best realtor I've ever had (and I have done my share of buying and selling)! She does her homework and will give you all of the data you will need to make your decision. She made it easy to buy even though I wasn't living in Park City at the time. She is smart, thorough, and will ALWAYS represent your best interest. She is professional and thorough and all around fabulous. I am thrilled to have had the opportunity to get to know her and work with her!"

- E Montgomery ~ Edina, MN

"I can't say enough positive comment about how you came through for us. Our time was limited when we came into town and you were organized and ready to run when we arrived.  Although we only had a short time in town and had a deadline to purchase a place, you made everything work out smoothly. We also appreciated the extra phone calls you made in search of properties that might come on the market, but weren't listed yet. Your insight into the local market and different properties was so helpful in our decision making, as out of state buyers. Thank you for taking the extra time to look at a property on our behalf, after we left, and for taking photos to share with us that truly showed what the property looked like and helped in our decision making.  We are thankful that we had the opportunity to work with you. I know that when we next look to buy or sell in the Park City area, we will definitely be in contact with you."

- Jodi & Rick H ~ Cheshire, CT

"As professional real estate investors in the Park City area, we rely heavily on the advice and information provided to us by our real estate agent. Over the years, Cindy Wallace has proven time and time again that her intimate knowledge of the area and her determination are one of a kind. Cindy has always gone above and beyond our expectations to provide us with exactly what we needed, but it wasn't until one evening at a rather rough closing that we saw just how important having a GREAT real estate agent could be. The other party in our transaction faxed over a list of demands that were not part of their original purchase agreement, obviously trying to take advantage of the fact that the deal was so close to being completed and feeling like they had some sort of extra leverage making demands at the closing table. We were infuriated by the situation, but Cindy remained calm and collected as she phoned the opposing party and firmly took control of the situation. We were so impressed with the way that Cindy handled the negotiation, and of her obvious conviction to insuring that our best interests were represented. Needless to say, none of the extra demands were relinquished and the closing went off without another hitch. To us, her phone call sounded like one we would never want to have to handle, but when we thanked her afterwards, she simply shrugged and said with a smile "Taking care of you is what I do."

- ~Katja & Andrew C - Huntington Beach, CA

Loved working with Robert and Cindy on a new build in West Jordan. They made sure I was represented well with the builder and understood everything the builder may do that was weird or that we could ask for differently. The build process is long and requires so much time of any realtor vs an existing home purchase and I was never made to feel like I took too much time or was a lower priority or anything.

- Mandy Combs ~ Salt Lake City, UT

"Cindy and Robert did an excellent job selling my home, even under some pretty difficult circumstances. Cindy was strategic and thoughtful, always professional, and she and Robert went above and beyond to assist me with preparing my home for sale. It was not an easy task, but they were was so patient and always there to lend a hand. I would highly recommend them to anyone!"

- H Donovan ~ Park City, UT

"Totally and completely impressed - and this is coming from a licensed attorney. Cindy was proactive, knowledgeable, detail oriented, on top of everything - all the time. Highly recommended."

- J Gunn ~ Chicago, IL